![]() ![]() The new rooms unify files, conversations, and data in one place, letting reps and partners onboard accounts by accessing the rooms’ histories and joining in to help close a deal.Ī complimentary new feature called “Automated daily briefs” provides reps with a daily list of tasks, meetings, priority deals, and changes to Salesforce records within Sales Cloud. To address the challenges, Salesforce is introducing “Account” and “Deal” Slack rooms to Sales Cloud, which the company says will allow sales teams to interact around a customer deal cycle. A similar number of workers said that their ability to collaborate improved a little or a lot, with 5% characterizing virtual collaboration as more difficult than in-person collaboration. According to a recent FlexJobs survey, approximately a third of workers who made the transition from in-person to remote work during the pandemic said that their collaboration remained as strong as it was in person, while 29% felt that “some” things can be more difficult. One of the reasons some employers avoided remote work pre-pandemic is concerns around worker productivity and their ability to collaborate with distributed team members. Register Now Sales Cloud and Service Cloud “Our guiding principles to build these Slack-rirst solutions were to make them multiplayer, lightweight, and quick prioritizing integrations that help a user get work done and stay in their natural flow.” We saw a special opportunity to bring two companies and products together,” Rob Seaman, SVP of product management at Salesforce, told VentureBeat via email. “The way people work together has fundamentally changed, so we’re bringing the power of Salesforce … directly into Slack to meet people where they already are. ![]() And it’s poised for further growth - 90% of companies plan to combine remote and onsite work through collaboration tools going forward, according to McKinsey. Slack, which went public on the New York Stock Exchange last June, has more than 3 million subscribers across 43% of Fortune 100 businesses. Salesforce first announced that it would acquire Slack in December 2020 for $27.7 billion, a purchase widely seen as a play for a workplace collaboration market experiencing pandemic-accelerated expansion. ![]()
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